Frequently Asked Questions
Everything you need to know about shopping with Melodica
What are your standard shipping times?
We offer worldwide shipping. Orders typically process within 1-2 business days, with standard delivery arriving between 5-10 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Melodica accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Melodica products come with a standard 12-month manufacturer's warranty that covers any defects in materials or workmanship.
Can I change or cancel my order after it has been placed?
We aim to process orders quickly, but if you need to make a change, please contact us within 2 hours of placement. Once an order has reached the shipping stage, it can no longer be modified.